How to send your mobile phone in for a repair?
1. Complete the form below and get a quote for a repair.
If you are happy with the quote, then just continue with the steps below.
We will match the quotation details with the details you add to the phone package. For this, we will ask you to add a note with your name and phone number to the package with your phone.
2. Prepare your phone to be sent.
Remove SIM Card and Memory Card from your phone. Please send your battery with the phone. There is no need to send us your charger or original box. Any additional items you send aside from a phone with a battery, will not be returned.
3. Pack your phone and send.
Pack your phone securely and send it by recorded or special delivery to the address on the bottom of this page. Royal Mail Special will secure your parcel for up to £500. VVPhones will not be held responsible for any damage in transit.
4. When your phone arrives.
When the phone arrives at our store, you will get a Free Inspection of your device. If the cost of work is less than or equal to the quotation you originally received - we will go ahead and carry out the repair.
If the cost of work is more than stated on the quote we will call you before starting work.
5. When the repair is completed.
As soon as the repair is finished we will call you to take the credit/debit card payment details and return your phone via Next Day Special Delivery. Subject to a £6.99 P&P Fee.
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Who are VVPhones in Coventry?Welcome to VVPhones, a leading provider of mobile phone repairs in and around Coventry UK. We offer a full range of repairs services for mobile phones, tablets, smartwatches and laptop products. Our services are designed to cater for customers everyday needs at reasonable prices and professional service. We undertake all types of repairs including damaged screens, virus problems, slow speeds, start-up problems and others.
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Why Sell Your Phone to VVPhones?We think you should know exactly how much you’re going to get for your phone upfront, whether your phone is working or faulty, rather than having to send it off and waiting for it to be assessed and valued. Easy to follow, step-by-step instructions on how to remove personal information from your used mobile phones prior to selling them, or we can do this for you in store!
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How Do I Sell My Phone to VVPhones?Simply pop into our VVPhones branch in Daimler Green, Coventry and we will get an engineer to assess your device. Our same day cash payment service ensures you are paid immediately after your mobile has been tested. Use your trade-in value to pay for a new device or accessories.
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How Do We Test The Devices?Once we receive your phone, we’ll test it to check it works. If we find anything wrong with it (e.g. water damaged, missing button, faulty screen, etc.) we’ll grade the phone depending on the market value.
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How Can I Receive Top Price For My Phone?It’s surprisingly easy to sell mobile phones with us. Not only do we pay brilliant prices for mobiles but also pay cash on the same day. Simply ensure the device has some battery life and we will check the rest and offer you the best possible price! We will always match a price from Mazuma. Just follow this link to check your phones valuation.
Book a postal repair
Fill out your details below, and we'll get back to you with a repair quote.
If you are happy with the quote, just post the device to us. Remember to include a note with your name and phone number into the parcel.